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Privacy Policy

Introduction

NARO GENERAL TRADING L.L.C (operating as ECO Trans) respects your privacy and is committed to protecting the personal information of our customers, distributors, business partners, and website visitors. This Privacy Policy explains how ECO Trans collects, uses, stores, and protects information when you visit our website or interact with our services. By using the ECO Trans website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

·Full name
·Company name
·Email address
·Phone & WhatsApp number
·Country and city
·Shipping address
·Billing information

Business Information

·Company registration details
·Business license information
·Industry sector
·Annual purchasing requirements
·Market information

Order Information

·Product selections
·Requested quantities
·Shipping destination
·Container preferences
·Order history
·Payment confirmations

Technical Information

·IP address
·Browser type & device information
·Pages visited
·Website interaction data
·Referral sources

How We Use Information

Customer Service

Responding to inquiries, providing quotations, managing accounts, processing distributor applications.

Order Management

Processing orders, preparing invoices, coordinating shipments, managing logistics, providing order updates.

Marketing Communications

Product updates, industry news, promotional offers, distributor opportunities. Users may opt out at any time.

Information Sharing

ECO Trans does not sell personal information to third parties. Information may be shared only when necessary with:

·Logistics Providers — for shipment processing and delivery coordination
·Payment Service Providers — for payment verification
·Professional Advisors — including auditors, accountants, legal advisors
·Government Authorities — when required by applicable laws

Data Security

ECO Trans implements reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, and disclosure. While we strive to protect all information, no online system can guarantee absolute security.

User Rights

Depending on applicable laws, users may have the right to:

·Access personal information
·Request correction of inaccurate information
·Request deletion of information
·Restrict certain processing activities
·Object to specific uses of information
·Withdraw consent where applicable

Changes to This Privacy Policy

ECO Trans reserves the right to update or modify this Privacy Policy at any time. Updated versions become effective immediately upon publication on the website.

For questions regarding this Privacy Policy or data protection, contact ECO Trans through the official contact channels on our website.
NARO GENERAL TRADING L.L.C

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